Client Support

Billing Information

BioVantra is a Medicare services provider and an "in-network" provider for many insurance plans. We will do everything possible to ensure your insurance benefits are received by billing all primary and secondary insurances. In cases where BioVantra is "out-of-network" the most a patient will be responsible for is the amount due at in-network benefits.

Please remember, it is ultimately the patient's responsibility to inform their physician at the time of visit if their insurance plan requires pathology services to be performed by a specific laboratory. The patient will be responsible for any applicable deductibles and/or co-payments for pathology services.

Patients who do not have insurance or if they will be paying cash for their pathology services will be billed at Medicare allowable rates.

Referring clients (laboratories, hospitals or physicians) electing direct client billing will be billed for requested services at the pre-negotiated fee schedule. Client invoices are processed the first week of each month for the prior month. Terms of payment are net 30 days.

Client support representatives are available Monday through Friday, 8:00 AM to 5:00 PM EST to address your billing and payment needs.

Toll Free: (866) 301-0960
Fax: (352) 671-2737
Email: Billing Questions